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Privacy Policy

Welcome to LID CO., LIMITED! We recognize the paramount importance of your privacy, and we are firmly committed to safeguarding your personal information. This Privacy Policy has been elaborated to offer you a comprehensive understanding of how we collect, employ, disclose, and protect your data when you interact with our website, products, and services. Your trust is our priority, and we encourage you to thoroughly review this policy to gain insight into our practices concerning your personal data.

1. Information We Collect

In this section, we will delve deeper into the types of information we collect and the specific purposes for which we collect them.

 

Personal Information

Personal Information encompasses an array of data points that can be employed to identify you as an individual. This includes your name, email address, phone number, postal address, and any other details you voluntarily provide. We collect this information when you interact with our website, such as when you submit inquiries through our contact form, sign up for newsletters, create an account, or place orders. Personal Information is crucial for order processing, effective communication, and a personalized experience on our platform.

Website Usage Information

To enhance your online experience, we employ various technologies to collect data regarding your interactions with our website. This includes information such as your IP address, browser type, device information, pages visited, and time spent on our platform. These insights are invaluable for us to continually refine our website’s functionality, content, and overall user experience.

Cookies and Tracking Technologies

Cookies and similar tracking technologies are integral to improving your browsing experience. These tools allow us to gather information about your browsing behavior, preferences, and patterns. You retain full control over your cookie preferences and can manage them through your browser settings.

2. How We Use Your Information

We will now provide an in-depth explanation of how we utilize the information collected from you to enhance your experience and fulfill our commitments.

Order Processing

Our primary goal is to ensure efficient and accurate order processing. To achieve this, we employ your personal information to process and track your orders, communicate with you regarding order status, and provide exceptional customer support. Your contact details are essential for keeping you informed about your purchases and ensuring a smooth transaction process.

Communication

With your explicit consent, we employ your contact information to respond to your inquiries, provide updates regarding your orders, and keep you informed about our latest products, promotions, and services. You have the autonomy to opt in or out of receiving promotional communications from us at any time, and we respect your choices in this regard.

Website Improvement

To continually enhance your experience on our website, we conduct in-depth analyses of usage data and trends. This data-driven approach allows us to make informed decisions about how to improve our website’s functionality, content, and overall user experience. We are committed to providing you with an engaging and user-friendly platform.

Legal Compliance

Adherence to applicable laws, regulations, and legal obligations is a fundamental aspect of our operations. Accordingly, we may disclose your information when required by law, regulatory authorities, or legal processes. We understand the importance of safeguarding your data while complying with legal mandates.

3. Information Sharing

While we do not sell your personal information to third parties, there are scenarios in which we may share your information for specific purposes. We will provide further clarification on these scenarios below.

Service Providers

To optimize our operations, we collaborate with trusted third-party service providers. These partners assist us with various tasks, including order processing, payment processing, website maintenance, and other essential business functions. We hold these service providers to stringent data protection standards to ensure the security and confidentiality of your information.

Legal Compliance

In alignment with our commitment to legal compliance, we may disclose information as necessitated by subpoenas, court orders, or other legal processes. This includes sharing information with law enforcement agencies, government authorities, or other third parties when required by law. We prioritize safeguarding your data while fulfilling our legal obligations.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction. Rest assured that we will uphold confidentiality obligations to protect your data throughout this process. We understand the importance of maintaining the privacy of your information even during organizational changes.

4. Data Security

Protecting your personal information is a core commitment that we take with utmost seriousness. We implement a range of industry-standard security measures to safeguard your data from unauthorized access, disclosure, alteration, and destruction. Our use of secure socket layer (SSL) encryption ensures the security of online transactions, and we regularly update our security protocols to remain vigilant against emerging threats.

5. Changes to this Privacy Policy

As part of our commitment to transparency, we may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant updates through a prominent notice on our website or by sending you an email. Your awareness of these changes is essential, and we encourage you to review the policy regularly.

6. Contact Us

Should you have any questions, concerns, or requests pertaining to this Privacy Policy or the handling of your personal information, please do not hesitate to contact us through the following channels:

LID CO., LIMITED

02, Chengfen Rd., Ronggui
Community, Foshan City,
Guangdong, China

F: (0757) 8624 9932
T: (0757) 8499 2835
E: info@tactilemembrane.com

By utilizing our website and services, you provide your consent for the practices outlined in this Privacy Policy. This policy serves as a testament to our unwavering commitment to protecting your privacy and ensuring the responsible use of your personal information.

Last Updated: February 15th,2022